A bell captain oversees bellhops, managing guest luggage services and coordinating arrivals and departures in hotels.
A bell captain is the hotel staff member who supervises bellhops and manages guest luggage services. They coordinate arrivals, departures, and baggage handling to ensure smooth guest experiences. The bell captain also assists with special requests and maintains communication between the front desk and bell staff.
A new LA28-commissioned study projects around 2 million visitors and billions in local spending, while tourism gains will depend partly on how many regular travelers stay away.
U.S. hotel performance is beating expectations in 2026 as AI data-center construction creates unexpected demand for midscale and extended-stay properties.
TUI says artificial intelligence is already delivering meaningful cost savings across customer service, pricing and technology while reshaping how travelers may discover and book trips.
IHG is expanding youth-focused travel initiatives in Greater China with esports rewards, student discounts and curated city itineraries.
IHG has opened a dual-branded EVEN Hotel and Staybridge Suites on Universal Boulevard, adding 288 rooms near Universal Orlando Resort and the convention center.
IHG Hotels & Resorts will bring Crowne Plaza back to Austria with a 195-room Vienna hotel designed for business, leisure and blended travelers.
Hyatt will open Park Hyatt Riviera Maya and Grand Hyatt Los Cabos later this year, expanding its luxury all-inclusive push in Mexico.
Marriott International and Blacksand will develop 10 hotels across Saudi Arabia, adding more than 1,300 rooms under several major Marriott brands by 2030.
Marriott Bonvoy has launched a summer all-inclusive promotion across the Caribbean and Latin America, with savings at beach resorts for families and leisure travelers.
Sandals Resorts is investing $200 million to reimagine three Jamaica properties, adding new rooms, dining concepts and guest experiences after Hurricane Melissa.
