First in Service Introduces F1RST Key AI Tool for Travel Advisors
First in Service is rolling out F1RST Key to help advisors find internal expertise faster, alongside optional regional, administrative and air-booking support.
Travel news, destination insight, and practical guides related to travel technology.
Malaysia Airlines warns of possible customer-data exposure at Amadeus, says its own systems were not compromised and urges vigilance against suspicious messages.
Finnair’s 18 new Embraer E195-E2 jets will offer SES satellite Wi-Fi on European routes, with deliveries starting in Q3 2027.
Qantas is assessing whether bookings were affected by the Amadeus breach. Its systems remain secure as other airlines report exposed reservation data.
Travelport and Cognizant expand their AI partnership, with TripServices as the initial focus and further booking and servicing improvements planned.
Corporate Traveler’s Mel assistant answers policy and itinerary questions in Melon and Slack, with complex travel problems escalated to human consultants.
Waymo for Business now connects with Ramp to match ride receipts with card charges, reducing manual expense reporting for participating companies.
Expedia Group’s fall release brings AI trip planning, hotel comparisons and Vrbo upgrades, with U.S. rollout limits and some features still coming soon.
IATA is urging airlines to connect AI retailing, payments and digital identity to improve passenger journeys and strengthen financial resilience.
ANA customers in China can now book flights, pay with WeChat Pay and manage tickets inside WeChat. Online check-in and flight-status features are planned.
Oro Mobility has secured $80 million to expand its fleet operations, with Hertz retaining majority economic ownership of the business.
Amadeus and Nvidia are expanding research into faster flight searches, travel-specific AI models and cloud efficiency as AI assistants generate more requests.
QNB will process Qatar Airways’ e-commerce payments under a global partnership aimed at improving payment acceptance and the online booking experience.