Hyatt Rolls Out ChatGPT Enterprise Across Its Business in Major AI Push
Hyatt is deploying ChatGPT Enterprise across its global business, giving teams in finance, marketing, operations, and customer experience broader access to AI tools.
#DigitalTransformation
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Minor Hotels Bets on AI to Make Guest Data a Competitive Asset
Minor Hotels is building a new global data and AI platform as hotel groups race to own more of the guest relationship directly. The project is less about adding another digital tool than about redesigning how personalization, booking, and service work across a global portfolio.
KimKim Launches New App to Streamline Client Trip Sharing
KimKim has introduced a new app that allows travel advisors to deliver personalized, day-by-day itineraries to clients through a secure digital platform.
Accor Launches ALL Accor App Experience Inside ChatGPT
By
Marcus Bennett
• 3 mins read
Accor becomes one of the first global hotel groups to integrate its booking and loyalty ecosystem directly into ChatGPT, reshaping how travelers discover and book hotels.
Lufthansa Moves to Single Order ID to Simplify Flight Bookings
By
Laura Mitchell
• 3 mins read
Lufthansa Group is rolling out a new Order ID system with Amadeus technology, aiming to replace fragmented booking records with a single, unified travel reference.
Internova Travel Group Launches AI Center of Excellence to Drive Travel Innovation
By
Marcus Bennett
• 3 mins read
Internova Travel Group has introduced a new AI Center of Excellence to centralize innovation, streamline travel services, and strengthen agent support.
Delta Business Unveils Reimagined Platform for Smarter Corporate Travel
By
Christopher Lane
• 2 mins read
Delta Business has revealed a newly reimagined digital platform replacing Delta Professional. Rolling out late 2025, the enhanced site offers intuitive navigation, natural-language smart search, and a streamlined wallet of loyalty and service tokens – shaping a smarter future for business travel.