Portugal has become one of the first European countries to roll out a new digital solution designed to reduce long queues at airport border controls, as the European Union continues to modernize its external border systems. The “Travel to Europe” mobile application, launched ahead of the peak travel season, allows non-EU travelers to pre-register their personal and travel data before arrival, aiming to streamline the entry process.
The initiative comes in response to ongoing challenges linked to the EU’s Entry/Exit System (EES), which has been gradually introduced to strengthen border security and improve data collection for non-European travelers. While the system represents a major step toward digital border management, its rollout has also led to significant delays at airports across Europe, with some passengers experiencing extended waiting times.
Lisbon Airport has been at the center of these challenges, facing criticism over congestion and operational inefficiencies. Authorities have already implemented temporary measures to ease pressure, including additional staffing and a temporary suspension of certain EES procedures. The introduction of the app marks a more structural attempt to address the issue through technology.
How the App Works and What It Changes
The Travel to Europe app enables eligible travelers to submit key information up to 72 hours before their journey. Users can scan their passport, upload a facial image, and complete a questionnaire related to entry conditions. Once the process is complete, the app generates a confirmation that can be used at border control, including self-service kiosks where available.
The system is designed to reduce the amount of time required for in-person checks by allowing border authorities to process part of the data in advance. While the app does not replace traditional border control procedures, it is expected to significantly shorten processing times, particularly during peak travel periods.
Importantly, the app remains optional. Travelers who choose not to use it will still be processed through standard procedures. However, authorities are encouraging adoption as a way to improve efficiency for both passengers and border control staff.
Initially available at Lisbon Airport, the app is expected to expand to other Portuguese airports in the coming weeks, with the potential for broader adoption across EU member states using the EES framework.
A Step Toward Digital Borders in Europe
The launch reflects a wider shift toward digitalization in European border management. The EES, which underpins the app, aims to replace manual passport stamping with automated data collection, including biometric information such as facial images. The system is intended to enhance security while also improving the traveler experience, although its early implementation has highlighted operational challenges.
Beyond Portugal, the app has already been introduced in limited form in other European countries, with Sweden among the first to support its use. As more countries integrate the system, the app could become a standard tool for non-EU travelers entering the Schengen area.
The success of the initiative will depend on user adoption, infrastructure readiness, and the ability of airports to integrate digital processes with existing border control systems. For now, Portugal’s rollout serves as a test case for how technology can help address bottlenecks in international travel.
With demand for European travel continuing to rise, particularly during the summer season, tools like the Travel to Europe app may play a crucial role in balancing security requirements with the need for smoother, faster border crossings.