Holiday travel is notoriously hectic, and this year Uber is rolling out a set of upgrades designed to make airport journeys faster, smoother, and more accessible.
After experiencing its busiest Thanksgiving airport pickup days on record, the company is leaning into new solutions that support both international travelers and those navigating crowded terminals during the peak season.
The biggest news is the debut of Uber’s first-ever kiosk, a physical, app-free way to request a ride that is launching at LaGuardia Airport’s Terminal C. This kiosk offers a simple interface for anyone without a local data plan, a low phone battery, or even the Uber app itself.
Travelers can walk up, enter their destination, choose a ride type, and receive a printed receipt with trip details. It’s an intentionally straightforward experience meant to remove friction at a time when mobility is more important than ever.
Uber plans to expand these kiosks to hotels, ports, and additional international airports over the coming months, signaling a broader move toward hybrid digital–physical travel support. The idea is to make the service easy to access for everyone, not just app-native users, which could be especially helpful for travelers arriving from abroad during the busy winter season.
Another major update is the launch of Uber Shuttle at Newark Liberty International Airport. This expansion marks the moment when all major airports in the New York area – JFK, LaGuardia, and Newark – are now covered by Uber’s shuttle network.
The Newark service includes two fixed routes connecting the airport to the West Village and 42nd Street, with designated pickup and drop-off points along each path. Riders see the price upfront, reserve a seat before traveling, and enjoy an affordable alternative to traditional airport transfers.
For a limited time, all Newark Shuttle fares will stay under fifteen dollars, offering an appealing option for both locals and visitors looking for predictable transportation during the holiday rush.
The company is also improving its tipping experience with a new Live Activities feature on iOS. This update allows riders to tip their driver directly from the lock screen before the trip ends.
Early tests show a notable increase in tipping rates, a timely improvement as drivers shoulder long hours and heavier workloads throughout the festive season. The feature is already available globally for iPhone users, with an Android version expected soon.
Together, these updates reflect Uber’s growing focus on simplifying the airport experience and supporting travelers from curb to destination. Whether it’s a kiosk for passengers without mobile access, a dedicated shuttle service linking to Manhattan, or easier tipping that recognizes driver efforts, each change targets real pain points that become more prominent during peak holiday travel.
With demand surging and airports busier than ever, Uber’s latest upgrades aim to make the journey smoother for millions of riders navigating the busiest travel weeks of the year.
