Lufthansa and Amadeus Pilot EU Digital ID Wallet to Simplify Air Travel

Lufthansa and Amadeus are piloting the European Digital Identity Wallet to streamline travel processes: check-in, boarding, and document verification may soon be handled via smartphone.

Yuliya Karotkaya By Yuliya Karotkaya Updated 3 mins read
Lufthansa and Amadeus Pilot EU Digital ID Wallet to Simplify Air Travel
Smartphone-based identity may replace paper at airports as trials expand. Photo: Lufthansa

Lufthansa and Amadeus have launched a joint pilot program to test the EU Digital Identity Wallet (EUDI Wallet) for air travel. The goal is to simplify identity verification for passengers by storing credentials on their smartphones. With the pilot underway, travel may become smoother as identity checks shift from paper documents to digital credentials.

Passengers would consent to share only what’s needed when they need it, for example at check-in or when using a kiosk. The pilot is part of the broader EU initiative to make digital IDs available across member states in 2026.

During summer 2025, the test covered both remote and in-airport processes. Some passengers used the wallet in advance for check-in, reducing the need for uploading scans or selfies. Others tested document presentation at self-service kiosks and bag drop areas.

The trial did not yet include immigration or security gate checks, but those are expected in upcoming phases. Initial feedback points to reduced wait times, fewer physical documents required, and better convenience.

How It Works and What Travelers Can Expect

The EUDI Wallet allows citizens to store key identity documents digitally – passports, IDs, and potentially other credentials like tickets – securely on their devices. It aims to give users control over what data is shared, with whom, and when. Part of the system’s design emphasizes privacy and consent. Only authorized entities like airlines or airport equipment would receive the credentials when a passenger agrees.

For passengers, this means less need to carry physical documents through multiple steps at the airport. Check-in, boarding gates, baggage drop-offs, and kiosks may become more streamlined as fewer manual document checks are needed.

Travelers will still need backups, especially during early rollout phases, and should ensure their devices are charged and compatible. Airports and airlines participating in the pilot must adapt systems such as software, security protocols, and staff training.

Broader Context and Challenges Ahead

The trial reflects a larger trend: digital identity is becoming central to the future of travel. Across Europe, countries are under pressure to modernize border control, reduce friction at airports, and improve traveler satisfaction. The EU’s legal framework, including its recent regulations creating interoperable digital ID wallets, sets the stage for this kind of innovation.

However, there are challenges. Technical interoperability across nations, devices, and airport systems is complex. Data privacy, security, and user trust are critical. Regulations and standards need to be consistent across member states. Also, not all airports or airlines may be ready at the same time, leading to a phased or uneven rollout.

Overall, the Lufthansa-Amadeus pilot of the EUDI Wallet demonstrates strong promise for future travel. In coming years, this system may reduce or replace many identity-based headaches at the airport. Travelers who value convenience and technology will likely benefit first, while legacy systems continue for those who prefer them.

Airlines & Airports, Migration & Mobility, News