In a bold move that could reshape the online travel landscape, more than 4,000 hotels from 10 European countries have launched a class-action lawsuit against In a historic move, thousands of European hotels are suing Booking.com in the Netherlands over restrictive pricing policies and commission structures that have shaped the industry for years.. The lawsuit accuses the online travel giant of anti-competitive behaviour, including imposing price restrictions that allegedly harmed hotel revenues and limited consumer choice.

Spearheaded by the European Hotel Alliance and law firm Hausfeld, the legal action has been filed in the Netherlands, where Booking.com is headquartered. The case represents a growing pushback from the hospitality sector against dominant digital platforms and their control over pricing, visibility, and commissions.

Why Hotels Are Taking Action Now

At the heart of the lawsuit is Booking.com’s long-standing use of rate parity clauses, which have historically required hotels to offer the same or lower prices on Booking.com than on their own websites or other channels. Hoteliers argue that these clauses, coupled with high commission rates, have eroded their ability to compete fairly and undermined profitability.

According to the European Hotel Alliance, the financial impact of these practices has been substantial – especially for small and independent hotels that depend heavily on online visibility but struggle to absorb hefty fees and pricing constraints.

With the rise of direct booking campaigns and growing frustration over platform dominance, the lawsuit marks a pivotal moment in how hotels engage with digital distribution partners.

A Wider Movement for Fairer Online Travel Markets

The case is the largest of its kind in the European hospitality industry and reflects a broader demand for regulation and transparency in online travel bookings. Similar complaints have surfaced in other regions, including investigations by competition authorities in Germany, France, and Italy in past years.

This legal action could lead not only to significant financial compensation but also to potential reforms in how booking platforms operate. Industry groups are calling for more balanced partnerships, greater autonomy over pricing, and a fairer digital marketplace where hotels can thrive without disproportionate dependence on a few major platforms.

For travelers, the outcome could influence how room rates are displayed and whether more competitive pricing emerges across booking channels in the future.

Looking Ahead: What This Means for the Travel Industry

As the post-pandemic tourism rebound continues, the dynamics between hotels and booking platforms are under renewed scrutiny. While OTAs like Booking.com have played a critical role in global travel recovery, hotel operators are now demanding a more equitable framework that supports both innovation and fair competition.

If successful, this lawsuit could set a precedent for similar actions globally, encouraging more independent properties to push for control over their own pricing and customer relationships. For now, it sends a clear message: Europe’s hotel sector is no longer willing to accept the status quo.

Shangri-La has officially launched its new lifestyle hospitality brand, Shangri-La Signatures, with the opening of its first property in Hangzhou, China. This marks a significant expansion for the luxury hotel group as it embraces a more contemporary, community-centric approach to hospitality.

Located in the heart of Hangzhou’s bustling commercial district, the inaugural Shangri-La Signatures hotel offers 325 guestrooms, including 20 suites and 24 long-stay apartments. The property blends modern design with warm Asian-inspired interiors, featuring soft wood textures, neutral tones, and tactile materials that create a welcoming, residential ambiance.

A New Vision for Modern Travelers

Designed to cater to modern, urban-minded travelers, Shangri-La Signatures focuses on comfort, connectivity, and local engagement. The brand’s guiding concept, “Beautifully New, Comfortably Familiar,” aims to deliver a personalized experience that maintains Shangri-La’s renowned hospitality while adapting to evolving guest expectations.

The Hangzhou property emphasizes communal spaces and lifestyle programming. The Living Room replaces a traditional lobby, offering a multifunctional area where guests can work, relax, and connect. A signature scent, curated playlists, and curated book collections create an immersive and relaxing atmosphere.

On the culinary side, the hotel features a new restaurant concept called “Signatures Café & Kitchen,” offering all-day dining with an emphasis on regional Chinese flavors and international comfort dishes. A dedicated Social Hub hosts community-focused events, from yoga sessions to art pop-ups.

Future Expansion Plans

Shangri-La Group has announced that more Signatures properties are already in the pipeline. New hotels under this brand are planned for key gateway cities in Asia and the Middle East, including Tokyo, Bangkok, and Dubai, in the coming years. Each property will reflect its local culture while adhering to the brand’s unified design principles and service philosophy.

With Shangri-La Signatures, the group is aiming to attract younger travelers and long-stay guests who seek a refined yet unpretentious hotel experience. The brand’s debut in Hangzhou signals a shift toward more flexible, experience-driven hospitality offerings within the luxury space.

After more than five decades of offering complimentary checked luggage, Southwest Airlines has ended its hallmark “bags fly free” policy. Effective May 28, 2025, passengers booking flights will incur fees of $35 for the first checked bag and $45 for the second. This policy shift brings Southwest in line with other major U.S. carriers like Delta and American Airlines, which have long charged for checked baggage .

Passengers who booked their flights before May 28 will still enjoy the previous benefit of two free checked bags, even if their travel dates are later. However, any changes made to existing bookings on or after this date will be subject to the new fees .

Exceptions and Loyalty Perks

While the new fees apply broadly, Southwest has outlined specific exemptions:

• Business Select/Choice Extra and A-List Preferred customers will continue to receive two free checked bags.
• A-List members and Chase Rapid Rewards credit cardholders are entitled to one free checked bag.

Financial Implications

The introduction of baggage fees is part of a broader strategy to enhance Southwest’s financial performance. Analysts project that the new fees could generate approximately $430 million in earnings before interest and taxes this year. This initiative is among several aimed at yielding around $1.8 billion through new revenue streams, cost savings, and fleet-related changes.

Operational Adjustments

The policy change may impact operational efficiency, particularly concerning boarding times and overhead bin space. To mitigate potential disruptions, Southwest has implemented new technologies, including AI predictive tools like the Lobby Awareness Tool and Bebop, to manage lobby crowding and carry-on estimates. Additional innovations include mobile bag-tag printers and enhanced crew communication tools.

Looking Ahead

Beyond baggage fees, Southwest plans to introduce other significant changes, such as assigned seating and extra legroom options for an added fee, marking a notable shift in the airline’s customer service model and fare structure .

As Southwest navigates these transitions, passengers are encouraged to review the new policies and consider their travel needs accordingly.

The Ritz-Carlton Yacht Collection is poised to elevate the luxury cruise market with the upcoming debut of Luminara, its second yacht and the next evolution in upscale sea travel.

Scheduled to launch in summer 2025, Luminara is the latest addition to the hospitality brand’s marine portfolio following the successful introduction of Evrima. The new vessel is designed for discerning travellers seeking immersive journeys, sophisticated interiors, and exclusive destinations, blending the brand’s hallmark luxury with the allure of yachting.

Built at the Chantiers de l’Atlantique shipyard in France and recently delivered to the company, Luminara will accommodate up to 452 guests in 226 spacious suites, each featuring a private terrace. The design emphasises a seamless indoor-outdoor experience and a sleek, superyacht aesthetic curated by London-based AD Associates.

Curated Experiences and Refined Dining

Beyond its stunning accommodations, Luminara will deliver curated cultural and culinary experiences, with its itineraries covering sought-after locations across the Mediterranean and Caribbean. Guests can expect over 50 different voyages that blend iconic cities with off-the-beaten-path ports, staying overnight in many destinations to encourage deeper exploration.

On board, the yacht features five distinct dining venues, including signature restaurant S.E.A., developed by Chef Sven Elverfeld of Aqua, the three-Michelin-starred restaurant at The Ritz-Carlton, Wolfsburg. Other options will include a Southeast Asian restaurant, a sushi bar, and a poolside grill — all designed to match the gourmet standards of The Ritz-Carlton brand on land.

Amenities will include a full-service marina with watersports equipment, a world-class spa, an infinity pool, a wine vault, and a Ritz Kids programme. A dedicated Concierge Ashore service will also offer guests access to exclusive land-based excursions and bespoke shore experiences.

A Growing Presence at Sea

With Luminara, The Ritz-Carlton Yacht Collection strengthens its unique position at the intersection of ultra-luxury cruising and luxury hospitality. The company plans to expand further, with a third yacht, Ilma, currently under construction and expected to launch in 2026. This growth supports a long-term vision to redefine sea travel for high-end leisure seekers.

Whether sailing through the Mediterranean’s hidden harbours or the Caribbean’s pristine waters, Luminara represents a new chapter in the evolution of boutique cruising — promising sophistication, comfort, and unforgettable discovery on every voyage.

With summer travel ramping up and demand for vacation rentals on the rise, Airbnb is once again tightening its grip on disruptive guests. The platform has announced the return – and expansion – of its anti-party technology ahead of the Memorial Day weekend and other high-traffic holidays.

The system, originally piloted in select regions, is now being deployed more widely across the U.S. and Canada, with aims to stop party-style bookings before they even happen. According to Airbnb, this is part of its broader strategy to protect hosts, guests, and the communities where rentals operate – particularly during summer months when incidents typically increase.

How Airbnb’s Anti-Party Technology Works

Airbnb’s anti-party system uses machine learning to assess reservation risk by analyzing a range of factors: the timing and duration of a booking, the listing’s location, and the guest’s previous history on the platform. Short stays at entire-home listings booked at the last minute by users with limited booking history, for instance, may trigger a block.

The platform emphasizes that this isn’t a blanket ban on young travelers or new users. Instead, it’s a data-informed approach that flags potentially high-risk reservations without penalizing good guests. In many cases, guests flagged by the system are redirected to hotel-style listings or private rooms, which carry less risk of parties.

Airbnb also reports that since implementing this technology, areas such as Los Angeles and Toronto have seen noticeable declines in party-related incidents and neighbor complaints.

Keeping Travel Fun, But Safe

While Airbnb acknowledges that most guests use the platform responsibly, it also understands that unauthorized parties can cause serious disruptions for hosts and their neighbors. By implementing proactive safeguards, Airbnb hopes to maintain the trust of both its users and the communities where its listings are located.

In addition to its automated detection system, Airbnb has reintroduced a 24-hour Neighborhood Support Line and expanded its partnership with local law enforcement to respond more quickly to potential disturbances.

The company is also working with hosts to encourage stricter house rules, clearer guest expectations, and the use of noise-monitoring devices (within privacy limits) to deter unruly behavior. During high-risk weekends like Memorial Day, the Fourth of July, and Labor Day, the platform may also impose stricter booking restrictions on certain listings altogether.

Part of a Larger Travel Safety Trend

This move by Airbnb reflects a broader industry trend where tech companies are investing in safety and experience quality, not just convenience. As vacation rentals become more mainstream, platforms are under growing pressure to show they can manage both scale and responsibility.

For summer travelers, this means better assurance that their stay won’t be disrupted by noise or chaos next door. And for hosts, it offers an added layer of confidence that their property won’t be misused.

While Airbnb’s anti-party tech may not eliminate all issues, it signals a clear shift toward more structured, predictable vacation rental experiences – and a commitment to preserving the integrity of travel.

Spain has launched a major offensive against unregulated short-term rentals, ordering Airbnb to remove nearly 66,000 listings that authorities say fail to meet legal standards. The crackdown, announced by the Consumer Rights Ministry, is intended to curb the growing impact of tourism on the housing market and ease pressure on local communities struggling with rising rents and limited long-term housing.

Many listings were flagged for missing license numbers, providing inaccurate owner details, or violating regional housing rules. Officials argue that the widespread lack of transparency fuels speculation and contributes to housing shortages in cities like Madrid, Barcelona, and coastal tourist hubs.

A Turning Point for Tourism and Housing

The Consumer Rights Minister stated that the government’s goal is to rebalance the housing market by placing residents’ needs above tourism-driven profits. The first wave of enforcement has already begun, with around 5,800 listings taken down. Authorities plan to continue removals in stages.

Cities are also taking their own steps. Barcelona, one of the most visited cities in Europe, announced it will eliminate all 10,000 licensed short-term rentals by 2028 to free up housing stock for permanent residents.

These moves come amid growing public discontent. In recent months, mass protests have drawn attention to the impact of tourist rentals on neighborhoods, with locals demanding stricter controls and affordable housing.

Airbnb Pushes Back as Legal Battle Looms

Airbnb has criticized the decision, arguing the government used overly broad criteria and included listings not subject to licensing requirements. The company says it will appeal, but so far, Spain’s high court has upheld the government’s authority to act.

As the legal battle unfolds, both tourists and hosts will feel the effects. Travelers are advised to verify rental legitimacy before booking. Hosts must ensure full compliance with local regulations or risk removal from the platform.

Spain’s strong stance marks a shift in European tourism policy, placing housing access at the center of urban planning. For cities overwhelmed by short-term rentals, this could be a model for reclaiming residential life from the pressures of tourism.

The 2025 Happy City Index, developed by the Institute for Quality of Life, evaluates urban happiness across 82 indicators in six categories: Citizens, Governance, Environment, Economy, Health, and Mobility. This year’s top ten cities showcase what it takes to create livable, joyful communities in the modern world.

1. Copenhagen, Denmark

Copenhagen tops the list with its commitment to sustainability, a robust economy, and vibrant cultural life. With most residents cycling daily, supported by excellent infrastructure, it’s a prime model of green mobility and urban wellness.

2. Zurich, Switzerland

Zurich is renowned for economic stability, affordable education, and one of the best public transport systems in Europe. Residents enjoy clean air, low crime rates, and a high quality of healthcare.

3. Singapore

Singapore stands out for smart governance, urban innovation, and a strong focus on safety and environmental responsibility. With excellent healthcare and green public transport, it’s one of Asia’s most livable cities.

4. Aarhus, Denmark

Denmark’s second-largest city prioritizes health, education, and work-life balance. Aarhus supports lifelong learning, access to healthcare, and widespread green mobility, making it an excellent example of small-city success.

5. Antwerp, Belgium

Antwerp ranks high for education and healthcare. While limited in green spaces, the city makes up for it with efficient transportation, clean air, and a strong sense of community.

6. Amsterdam, Netherlands

Amsterdam continues to lead in urban design and sustainability. Known for its vast cycling network and inclusive governance, the Dutch capital supports innovation while maintaining a strong sense of local culture.

7. Tokyo, Japan

Tokyo offers a unique blend of tradition and cutting-edge innovation. Its high safety standards, excellent healthcare system, and world-class public transportation contribute to a consistently high quality of life.

8. Munich, Germany

Munich scores well in health services, job security, and environmental quality. Its residents enjoy a balance of professional opportunity and outdoor leisure, surrounded by ample green space.

9. Wellington, New Zealand

Wellington emphasizes well-being through a relaxed lifestyle, clean environment, and strong civic trust. It benefits from a close-knit community and policies that promote both mental and physical health.

10. Helsinki, Finland

Helsinki rounds out the top ten with a strong focus on digital innovation, education, and public services. Its family-friendly policies and social equality contribute significantly to residents’ happiness.

From efficient transport and clean air to strong public services and inclusive governance, these ten cities offer powerful lessons in how to build urban environments that truly support human well-being.

The travel and hospitality technology landscape continues to attract significant investment, with six key startups recently closing substantial funding rounds. While the original estimate pointed to $53 million, a closer look at funding activity reveals that the actual total has surged beyond $110 million.

These startups, hailing from regions including Latin America, Europe, and Asia, are redefining everything from corporate travel logistics to sustainable tourism, hotel operations, and next-gen air transport.

Let’s explore how these innovative brands are shaping the future of travel.

Corporate Travel and Hotel Operations Lead the Charge

Onfly, a Brazil-based B2B travel tech platform, raised $40 million in Series B funding. The startup offers an all-in-one solution for managing business travel and expenses — from booking flights, hotels, buses, and rental cars, to issuing corporate cards and integrating with enterprise resource planning (ERP) systems. Onfly is also investing in artificial intelligence to further streamline operations and plans to expand into Mexico and other Latin American markets.

Meanwhile, LimoLane, an Italian company offering premium chauffeur services, secured €35 million (around $38.2 million). Targeting the business travel segment, LimoLane’s software and mobile app allow over 2,000 clients to book and manage executive transportation in real time across major cities worldwide. The fresh capital will fund both organic growth and strategic acquisitions, enhancing its presence in the global business travel space.

Innovative Aviation and Hospitality Startups Emerge

Volant Aviation Technology in Shanghai is pushing boundaries with its development of an electric vertical take-off and landing (eVTOL) aircraft designed to carry four passengers. Backed by 100 million yuan (about $13.8 million) in Series A funding, Volant aims to complete additional test flights and invest heavily in R&D. The firm’s ambition reflects the growing interest in low-emission, short-distance air transport.

In the hotel tech world, The Hyoosik, based in South Korea, closed an $11.5 million Series B round. The company provides a cloud-based hotel property management system (PMS) and also operates its own hospitality brand, “The Rest.” It currently supports over 1,100 small and mid-sized hotels, offering not only software but also hotel development and construction services. This vertical integration gives it a strong competitive edge in the Asian hospitality tech market.

Sustainable and Localised Travel Solutions

In London, flight-free travel specialist Byway raised £5 million ($6.5 million) in an oversubscribed Series A round. Byway curates sustainable, overland holidays across Europe, enabling travellers to explore scenic rail and ferry journeys while reducing their carbon footprint. The new funding will help Byway scale up its tech capabilities and expand across new European markets, tapping into rising demand for eco-conscious travel.

Finally, Centriti, an Indian startup focused on hospitality procurement, raised ₹60 million ($719,000) to scale its B2B marketplace. The platform enables hotels to source supplies directly from multiple vendors — a much-needed efficiency boost in markets where procurement is still largely manual. Major hotel chains such as Accor and Taj Hotels already use the platform, and further development is underway.

Together, these brands are not only solving real-world challenges across corporate and leisure travel — they are reshaping how the travel industry operates. As funding continues to flow into smart, sustainable solutions, the global travel experience is set to become more streamlined, innovative, and environmentally conscious than ever before.