Mews Raises $300 Million to Accelerate AI-Driven Hospitality

Hospitality technology platform Mews has secured $300 million in fresh funding, positioning itself as a global leader in AI-driven hotel operations and digital guest experiences.

By Yuliya Karotkaya Updated 3 mins read
Mews Raises $300 Million to Accelerate AI-Driven Hospitality
Richard Valtr, Founder, and Matt Welle, CEO, of Mews. Photo: Mews

Mews has secured a $300 million Series D investment, marking a major milestone for the hospitality technology sector and reinforcing its ambition to become the global operating system for hotels.

The funding round, which values the Amsterdam-based company at $2.5 billion, is the largest ever raised by a hospitality software provider and reflects growing confidence in technology-driven transformation across the hotel industry.

Led by EQT Growth with participation from Atomico, HarbourVest Partners and existing backers, the investment positions Mews at the center of a rapidly evolving digital hospitality landscape.

The company enters this new phase following a year of strong operational momentum. In 2025, Mews served more than 15,000 customers across 85 countries, supporting over 132,000 monthly active hoteliers. Its platform processed 42.3 million checked-in reservations, including millions handled through self-service kiosks, while total transaction volume reached nearly $20 billion.

The software also generated more than half a billion dollars in incremental revenue for hotel partners by enabling them to monetize non-room spaces such as meeting rooms, event venues and shared areas. These figures underline the company’s shift away from traditional property management toward a broader, experience-driven operating model.

A core focus of the new funding will be artificial intelligence. Mews plans to accelerate the rollout of agent-driven systems designed to automate complex workflows, reduce staff workload and deliver more personalized guest experiences.

By embedding AI deeply into its platform, the company aims to help hotels make real-time operational decisions, optimize pricing and demand, and scale efficiently without relying on legacy systems. Leadership at Mews has emphasized that automation is not about replacing human hospitality, but about freeing teams to focus on service, creativity and guest engagement.

The investment also supports Mews’ expansion in fintech capabilities, particularly payments infrastructure that integrates commerce directly into hotel operations. By connecting guest experiences with revenue streams inside a single platform, Mews is positioning itself as a bridge between operations, guest interaction and financial performance. This approach aligns with broader industry trends as hotels seek to diversify revenue sources and better understand guest behavior beyond overnight stays.

Geographically, the company plans to deepen its presence in North America and Europe while continuing to enter new markets. The funding comes shortly after Mews’ acquisition of a generative AI analytics company, further strengthening its data and intelligence capabilities. Industry recognition has followed, with the platform recently ranked as the leading property management and hotel point-of-sale system by hospitality professionals.

As hotels face rising expectations around speed, personalization and profitability, Mews is betting that a unified, AI-native operating system can become the backbone of modern hospitality. With fresh capital and growing global adoption, the company is positioning itself not just as a software provider, but as a defining infrastructure layer for the future of hotels.

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